Privacy Policy

This Privacy Policy outlines how TreksBot ("we," "us," or "our") collects, uses, shares, and protects your information when you use the TreksBot application ("Application") for travel planning, trekking, and related services. By using the Application, you consent to the practices described herein. If you do not agree, please refrain from using the Application.

Information We Collect

We collect various types of information to provide and enhance our travel services, including:

• Personal Information: Name, email address, phone number, and payment details (e.g., credit card information) when you create an account or book trips.
• Location Data: Precise or approximate location from your device, if permitted, to offer personalized travel recommendations and trekking routes.
• Device Information: IP address, device type, operating system, browser type, and Application version.
• Usage Data: Pages visited, features used, time spent, and interactions within the Application.
• Preferences: Travel interests, language settings, and notification preferences.

We collect this data when you register, make bookings, interact with features, or grant permissions (e.g., location access).

How We Use Your Information

Your information is used to:

• Facilitate trip planning, bookings, and communication with third-party travel providers.
• Personalize your experience with tailored recommendations and content.
• Process payments and manage your account.
• Send updates, promotional offers, and travel-related notifications (with your consent).
• Analyze usage trends to improve the Application’s functionality and services.
• Comply with legal obligations and resolve disputes.

Sharing Your Information

We may share your information with:

• Third-Party Providers: Tour operators, hotels, and payment processors to fulfill bookings and services.
• Service Partners: Analytics providers (e.g., Google Analytics), mapping services (e.g., Google Maps), and cloud storage (e.g., Supabase) to support operations.
• Business Affiliates: For marketing or operational purposes, under strict confidentiality agreements.
• Legal Authorities: When required by law or to protect our rights, safety, or property.
• Other Users: Publicly shared content (e.g., reviews or trip photos), if you choose to share.

We do not sell your personal information to third parties.

Location Data

With your explicit permission, we collect location data to:

• Recommend nearby trekking trails, attractions, and services.
• Enhance navigation and travel planning features.
• Provide aggregated, anonymized insights to improve our offerings.

You can disable location access at any time through your device settings, though this may limit certain features.

Data Security

We employ industry-standard measures—such as encryption, firewalls, and secure servers—to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access or breaches.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined here, comply with legal requirements, or resolve disputes. You may request deletion of your data by contacting us at privacy@treksbot.com, subject to applicable retention obligations.

Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data we hold.
• Correct inaccurate or incomplete information.
• Request deletion of your data ("right to be forgotten").
• Restrict or object to certain data processing.
• Withdraw consent for data collection (e.g., location or marketing).
• Data portability to transfer your information elsewhere.

To exercise these rights, contact us at privacy@treksbot.com. We will respond within a reasonable timeframe, typically 30 days.

Children’s Privacy

The Application is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn such data has been collected, we will delete it promptly. Contact us at privacy@treksbot.com if you suspect a violation.

International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction, including where data protection laws differ. We implement safeguards (e.g., standard contractual clauses) to ensure adequate protection during such transfers.

Third-Party Links

The Application may contain links to third-party websites or services (e.g., travel providers). We are not responsible for their privacy practices, and we encourage you to review their policies before engaging with them.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted here with a revised "Last Updated" date. Your continued use of the Application after changes signifies your acceptance of the revised policy.

Contact Us

For questions, concerns, or to exercise your rights under this Privacy Policy, please contact us at privacy@treksbot.com or through the Application’s support feature.